Some ways I know of getting support: * post in [the forums](https://community.nxp.com/) * create a [support request](http://nxpcommunity.force.com/community/CommunityContextPage), which goes directly to NXP * pay for [professional support](http://www.nxp.com/products/developer-resources/software-support-and-services/professional-support-for-microcontrollers:PREMIUM-SUPPORT), which is... QUITE expensive