Unfortunately, documents get passed around at work with smart quotes embedded. Rumors are that this can sometimes cause problems at the command-line.

While the best solution is to turn the smart quotes feature off in the first place, sometimes you get a document where the damage is already done.

How do you fix these?

replace all

One way is to use the find-n-replace feature of your word processor to do a "replace all" on these characters: If you can do regexps, use these:

disabling autocorrect

Instructions on disabling SmartQuotes in various word processors:

terminal emulators that fix SmartQuotes on the fly